Useful Links

The National Disability Insurance Agency (NDIA) is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIS will mean peace of mind for every Australian - for anyone who has, or might acquire, a disability. was launched in 1998 as a one-stop accessible destination for disability related information, resources, services and products.
Association for Children with a Disability (ACD).
Whether you’re a parent, carer, sibling, family member or a professional who works with children and families, ACD can help you make the most of available services and supports to achieve a positive future.

Amaze is the peak body for people on the autism spectrum and their supporters in Victoria. Amaze raises awareness and influences positive change for people on the autism spectrum and their families/supporters and provides independent, credible information and resources to individuals, families, professionals, government and the wider community.

Rights Information and Advocacy Centre Inc (RIAC) is a not for profit organisation operating throughout Geelong, central, northern and north-western Victoria providing information and advocacy support to individuals, families, carer and communities.  They were selected by DSS to deliver the External Merits Review Support Service (EMRSS) to those Victorians who are resident in the Barwon NDIS launch site.  The EMRSS offers very specific support for people with disability seeking an external review of a decision made under the NDIS.
The Better Health Channel (BHC) provides health and medical information that is quality assured, reliable, up to date, easy to understand, regularly reviewed and locally relevant. BHC does not have any advertising or sponsorship and is fully funded by the State Government of Victoria (Australia).

Carers provide care and support to family members and friends who have a disability, mental illness, chronic condition, terminal illness or who is an older person with care needs. Carers Australia Victoria work closely with government and other support organisations to improve the lives of caring families throughout Victoria.
Cystic Fibrosis Victoria, which promotes research, increase awareness of Cystic Fibrosis and provides education, support and advocacy to Victoria's Cystic Fibrosis community. 

DiVine is an online community. It is for and by people with a disability. The website is published by the Victorian Government. DiVine covers a wide range of topics. DiVine has been designed to meet the highest standards in accessibility.
Centerlink, Medicare and Child Support services

MS Australia works in advocacy and communications and collaboratively with our stakeholders to benefit thousands of people affected by MS across the country.

Australian Rare Chromosome Awareness Network is an organisation created by parents, for parents and community; to raise awareness for rare chromosome disorders.

Genetic Alliance Australia endeavors to facilitate contact between families/individuals affected by the same, or similar condition and provide information about relevant support groups both nationally and internationally.

The Special Aussies Foundation works towards ensuring that children with special needs have access to the equipment, resources and information they need to actively experience their world and realise their full potential. Their aim is to support projects that better the health and well being of children with special needs and disabilities and promote their inclusion within the community in which they live, enabling them to live a life they love.

Australian Government, Dept of Health which aims for better health and wellbeing for all Australians, now and for future generations.

This is a free telephone health information and advice service.

Independent Living Centers Australia works towards being the leading, collective, impartial voice for Assistive Technology.

This document from the Australian Rare Chromosome Awareness Network has many more resources that you might find helpful.  



Complaints assistance

Colac Otway Regional Advocacy Service

50 Rae Street
Phone: (03) 5232 1009


Department of Human Services Regional Office

CODA Inc. PASA: Alan Murphy 5226 4676


The Disability Services Commissioner -

Complaints - 1800 677 342 (Free Call)
General Enquiries - 1300 728 187 (Local Call)
TTY - 1300 726 563
Level 30, 570 Bourke Street


Office of the Public Advocate (including Community Visitors) - 1300 309 337


Health Services Commissioner - 1800 136 066


Australian National Disability Abuse and Neglect Hotline - 1800 880 052



Villamanta Legal Service

44 Bellarine St.
Phone: (03) 5229 2925 or 1800 014 111


Victorian Civil & Administrative Tribunal

55 King St
1800 133 055

Equal Opportunities Commission
Level 3 / 380 Lonsdale Street
1800 134 142