Useful Links

DisabilityCare Australia is an independent statutory agency, whose role is to implement the national disability insurance scheme, which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. was launched in 1998 as a one-stop accessible destination for disability related information, resources, services and products.
Association for Children with a Disability.
They provide information, support and advocacy for families who have a child or young adult with any type of disability or developmental delay across Victoria.
(Previously Autism Victoria) Autism Victoria, trading as Amaze, is a member-based not-for-profit organisation and is the peak body for Autism Spectrum Disorders (ASDs) in the state of Victoria.

Rights Information and Advocacy Centre Inc (RIAC) is a not for profit organisation operating throughout Geelong, central, northern and north-western Victoria providing information and advocacy support to individuals, families, carer and communities.  They were selected by DSS to deliver the External Merits Review Support Service (EMRSS) to those Victorians who are resident in the Barwon NDIS launch site.  The EMRSS offers very specific support for people with disability seeking an external review of a decision made under the NDIS.
The Better Health Channel (BHC) provides health and medical information that is quality assured, reliable, up to date, easy to understand, regularly reviewed and locally relevant. BHC does not have any advertising or sponsorship and is fully funded by the State Government of Victoria (Australia).
Leading change in services, systems and supports for caring families
Cystic Fibrosis Victoria, which promotes research, increase awareness of Cystic Fibrosis and provides education, support and advocacy to Victoria's Cystic Fibrosis community.
DiVine is an online community. It is for and by people with a disability. The website is published by the Victorian Government. DiVine covers a wide range of topics. DiVine has been designed to meet the highest standards in accessibility.
Centerlink, Medicare and Child Support services

MS Australia works in advocacy and communications and collaboratively with our stakeholders to benefit thousands of people affected by MS across the country.

Carers Recognition Act

The Carers Recognition Act 2012 (the Act) formally recognises and values the role of carers and the importance of care relationships in the Victorian community.

Australian Rare Chromosome Awareness Network is an organisation created by parents, for parents and community; to raise awareness for rare chromosome disorders.

Genetic Alliance Australia endeavors to facilitate contact between families/individuals affected by the same, or similar condition and provide information about relevant support groups both nationally and internationally.

The Special Aussies Foundation is an Australian children's charity that provides a range of information about equipment, respite, therapies, self-care, socialisation, advocacy and how to get financial support.

Australian Government, Dept of Health which aims for better health and wellbeing for all Australians, now and for future generations.

This is a free telephone health information and advice service.

Provides advice on Assistive Technology.

This document from the Australian Rare Chromosome Awareness Network has many more resources that you might find helpful.  



Complaints assistance

Colac Otway Regional Advocacy Service

50 Rae Street
Phone: (03) 5232 1009


Department of Human Services Regional Office

CODA Inc. PASA: Alan Murphy 5226 4676


The Disability Services Commissioner -

Complaints - 1800 677 342 (Free Call)
General Enquiries - 1300 728 187 (Local Call)
TTY - 1300 726 563
Level 30, 570 Bourke Street


Office of the Public Advocate (including Community Visitors) - 1300 309 337


Health Services Commissioner - 1800 136 066


Australian National Disability Abuse and Neglect Hotline - 1800 880 052



Villamanta Legal Service

44 Bellarine St.
Phone: (03) 5229 2925 or 1800 014 111


Victorian Civil & Administrative Tribunal

55 King St
1800 133 055

Equal Opportunities Commission
Level 3 / 380 Lonsdale Street
1800 134 142